Accessibility Statement for AlTerra Retail

AlTerra Retail is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to enhance usability and inclusivity across our Shopify powered website.

Our Commitment

We strive to ensure that our website, https://alterraretail.com, is accessible to individuals with disabilities and are working toward conformance with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines are recognized internationally as the standard for digital accessibility.

We are committed to providing an inclusive and accessible online shopping experience for all customers.

Accessibility Practices

Our ongoing efforts include:

• Designing and developing pages with accessibility in mind
• Providing text alternatives for meaningful images
• Supporting keyboard navigation for core site functionality
• Maintaining sufficient color contrast for readability
• Structuring content for compatibility with screen readers
• Testing our website using Google Lighthouse and other evaluation tools

We regularly review our website to identify and address accessibility barriers as part of our development process.

Ongoing Improvements

Accessibility is an ongoing effort at AlTerra Retail. As our website evolves, including updates to our Shopify theme, apps, and integrations, we continue working to improve accessibility and usability for all visitors.

Third Party Content

Some third party applications or integrations, such as payment processors or embedded services, may not be fully controlled by AlTerra Retail. While we strive to work with providers who prioritize accessibility, we cannot guarantee the accessibility of third party content.

Need Assistance?

If you experience difficulty accessing any part of our website, need assistance placing an order, or would like to report an accessibility issue, please contact us:

Email: support@alterraretail.com
Website: https://alterraretail.com

When contacting us, please include:

• The web page URL
• A description of the issue
• The type of device and browser you are using

We will make reasonable efforts to provide the information, item, or transaction you seek through an accessible communication method consistent with applicable law.

Statement Review

This Accessibility Statement was last reviewed and updated on February 24, 2026.